Hi
I've been looking after our Tivoli environment for the past 3 years.We have experienced many issue's with Tiv RC ver 3.6.5. especially across slow links.There are many other R/C products better than Tivoli although you must always remeber Tivoli is an enterprise solution that offers good monitoring on R/C usage!!and genrally work arounds can be found for the various issues.
We have rolled out R/C binaries to all servers and clients.This can be acheived via batch method where specific endpoints can receive the R/C binaries overnight or as the endpoint connects to the environment.All our Helpdesk,PC support guys and NT admins use the product.I have created a policy where the Servers are populated into the RC server policy region and desktops into a desktop region.This giving conrol on who can R/C servers /clients.
We have an NT environment with 2000 clients 150 NT servers across 20 sites.All of the remote sites have a gateway local.Before making the dive with Tivoli /RC what other Tiv modules are you using ?
We are using DM,Tec,SD,INV and remote control,frame work 3.6.1
The most annoying issue we have seen are locked R/C sessions on servers,this only seems to affect servers across a slow link.The product is much slower than PC anywhere,although Tivoli offers far greater security and monitoring.
Please feel free to let me know should you require any additional info.
Regards
Will