I cannot uninstall citrix!! need help

[isterios]

Hello,

I installed citrix fr3 on windows 2003 server. It works perfectly. For some reasons, I have to uninstall it.

When I try to uninstall it from the add/remove panel, here is the message which appears: error 26515. Unable to register the subsystem RMBillingSS.dll. Ensure that the IMA service is running and the connection to the data store is available..."


When I use the command line : msiexec /x mfxp001.msi CTX_MF_FORCE_SUBSYSTEM_UNINSTALL="YES" , here is the message I receive: "the installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor".

Does someone have a solution?

Thks.

 

[Sparci]

isterios,

Try uninstalling citrix manually, its messy but it works.....

Then do your re-install.

Manually Uninstalling MetaFrame XP when Add/Remove Programs and the Command Line Fail

CAUTION! The steps below may leave your server unusable. The server may need to be rebuilt. Follow these steps only when absolutely necessary.

1.
Search the drive for IMA*.dll and delete all Citrix files. If there is a question about whether or not the file belongs to Citrix, view the version tab within the property settings of the file.

2.
Delete the following folders, if present:

• %SYSTEMDRIVE%\programs files\citrix

• %SYSTEMDRIVE%\winnt\system32\citrix

• Feature Release 2 Directory Structure Changes, Feature Release 2 Directory Structure Changes

3.
Delete the following items in the registry using Regedt32.exe:

• HKEY_LOCAL_MACHINE\SOFTWARE\Citrix (take ownership of subkeys if needed)

• HKEY_LOCAL_MACHINE\SOFTWARE\Citrix Systems, Inc.

• HKEY_LOCAL_MACHINE\SOFTWARE\citrixservices

• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\control\citrix

• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\control\citrixservices

• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ICABrowser

• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\imaservice

4.
Search the drive for *.del* and delete all files marked for deletion.





Note: When you attempt to delete some files, you may receive the following error message:

“Cannot delete file: The specified file is being used by Windows.”

Skip these files and delete everything else that can be deleted. Restart and then again try to delete the files. For Windows 2000, restarting in Safe Mode permits removal of these files.

Restart again before reinstalling MetaFrame XP. Deleting these files and registry entries allows the new installation to proceed normally.