Hyperlink Problems in GroupWise

[stars]

A user just received a new machine with Windows XP and when they click on any hyperlink in a GroupWise 6.5 message, the hyperlink doesn't work. It sounds like a windows issue, but not sure how to solve the problem.

Any suggestions on how to fix this.

Regards,
Stars

 

[impulse24]

i had this same problem, and once I set the default read view in tools/options/environment/views to HTML, the problem went away.

 

[stars]

The user is set up to compose and view HTML, but hyperlinks do not work when you click on one in the message.

 

[MichiganRon]

Are you sure that you have "GroupWise Internet Browser Mail Integration" installed? If you're not sure, check the "add/remove programs" on the suspect workstation. If it's not installed, you'll need to reinstall the client with that option enabled.

Also, check Tools > Options > Environment > Default Actions > Web Browser. I doubt that making any changes here would make a difference if you aren't getting the links to work at all.

-Ron

We all play from the same deck of cards, it's how we play the hand we are dealt which makes us who we are. -Me

murof siht edisni kcuts m'I - PLEH

 

[stars]

I just reinstalled the client and enabled GW web browser mail integration. However, clicking on a hyperlink in a message still won't open up the website.

Baffling!