Hunt Group with Time of Day

[VoIPgirl]

Hi,
I have set up a hunt group with a coverage path to go to secretary if not answered. I want to be able to roll over to a different auto attendant on certain hours. I already use Time of Day for other auto-attendants, but am not sure how to integrate into the hunt group.

Thanks

 

[mikeydidit]

It may be easiest to set this up using hunt group night service button. During those certain hours have someone who is a member of that group to hit the button on their phone and it's done.


Mike Jones
LSUHSC

 

[skara]

I would put an x port station in the hunt group and then assign the coverage time of day cover path to it.

 

[VoIPgirl]

I tried the following, but waiting to see if it works.

Coverage Path starts with hunt group, then goes to vector that rings reception, followed by another coverage path that goes to a vector that splits messaging to the extension in Audix. This is then set up in the auto attendant routing rules for time of day. Then there are two separate set up for night/day.

Does it look like that would work? I don't see why not??

Thanks

 

[VoIPgirl]

Well of course, the request was changed. They want the time of day auto attendant to pick up before, meaning the day/night has to be controlled from there. They also want it to "ring all". The kicker is that the dept is closed the last Friday of the month, but work on Saturdays.

I can do a call answer group to ring all. I can specify time of day in Audix through the call routing time of day.

I can put a night button on a phone, but how do I show that it is for that particular day/night auto?

Thanks