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Hunt group fast busy...Why?

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Moshimoshi

Technical User
Mar 11, 2008
254
US

I have a hunt group set up as DDC (Direct-Department Calling) that goes to fast busy when you call it, seemingly for no reason, and I can't really seem to troubleshoot it, there are no commands like 'list trace hunt xx' or 'status hunt-group xx', as a matter of fact, even tracing the VDN and Vector stop tracing when they reach the Hunt group (irritating...start to finish call tracing would have been nice...)

At any rate, you can dial the individuals in the hunt list...but not the hunt extension itself (5041). Below is the configuration:

change hunt-group 24 Page 1 of 60
HUNT GROUP

Group Number: 24 ACD? n
Group Name: Marabou Hunt Queue? n
Group Extension: 5041 Vector? n
Group Type: ddc Coverage Path: 65
TN: 5 Night Service Destination:
COR: 45 MM Early Answer? n
Security Code:
ISDN Caller Display:

change hunt-group 24 Page 2 of 60
HUNT GROUP

Message Center: audix


Message Center AUDIX Name: AUDIX1

Primary? n
Calling Party Number to INTUITY AUDIX? n
LWC Reception: none
AUDIX Name: AUDIX1

change hunt-group 24 Page 3 of 60
HUNT GROUP
Group Number: 24 Group Extension: 5041 Group Type: ddc
Member Range Allowed: 1 - 1500 Administered Members (min/max): 1 /4
Total Administered Members: 4
GROUP MEMBER ASSIGNMENTS
Ext Name (24 characters) Ext Name (24 characters)
1: 5035 User 1 14:
2: 5034 User 2 15:
3: 5033 User 3 16:
4: 5037 User 4 17:


Not sure what the problem is, the COR's seem to be able to talk, as I use these two CORs on other (working) hunts...

Any thoughts?

~Sean
-----------------------
Telecom Analyst, FOI.\\\\_______________
 
Disregard this question. . . solved it about 15 minutes after I posted it...

changed second page options to None/None and removed "AUDIX1", started working again properly. Not sure how those got set really.

~Sean
-----------------------
Telecom Analyst, FOI.\\\\_______________
 
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