Hunt Group Busy?

[VoIPgirl]

It may just be Friday, but I have set up several hunt groups and never had a problem. For some reason this one hunt group is ringing busy. It is an ACD. I think I have it set up the same as another one exactly since I have been comparing. Any ideas, what would make it ring busy?

Thanks

 

[orypecos]

Is anyone logged into the hunt group?

Da-vi'do Juan-is'imo
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.

 

[VoIPgirl]

Yes. I logged myself in to test. Most of my hunt groups are not ACD. Login by aux-work and hunt number correct?
Thanks

 

[Pollonius]

Sounds like the number of maximum calls in queue is exeeded. (Check with : DISPL HUNT x --> Queue Lenght = ??)
Or you've really run out of trunks.
Whatever arrived first.

 

[hanshu]

Or you logged in but you are not in auto-in or manual-in.

 

[VoIPgirl]

I believe hanshu you are right. I got it working now. Thanks for the help.