HP locks up at finish on re-install

[Righty]

I have an HP that is running Windows XP Home. It had to be re-installed. The re-installation files are on the "D" drive. After running the installation it comes to the last page which is the Thank You page with the "Finish" button on it. At this point I click the finish button and it will not go any furthur. Neither the mouse nor the keyboard lockup just the hard drive LED is on and you can hear the hard drive spinning but it will not go past this page. I shut it down and restarted and it ran a chkdsk and everything seemed to be ok with the hard drive. Any ideas?

 

[Righty]

I left it sit for a while and it brought me to the desktop but it keeps saying c:\documents and Settings\Owner\Desktop you cannot access desktop. Access is denied. Any idea how to change this so I can access the desktop?

 

[bkrike]

log on as administrator

 

[Righty]

When booting up, it doesn't give you the choice of who to log on as. And if I go to Switch user, it only gives me the choice of "Owner".

 

[wantstolearncfm]

On welcome screen (switch user screen) you need to hit CTRL ALT DEL twice in succession then enter ADMINISTRATOR and it should log you in
Good Luck

 

[Righty]

I tried to log on as administrator but it would not work. I ran teh recovery two more times and it locks up around the same screen each time. So I figured it has to either be the recovery software or the hard drive. The reason I figure possibly the hard drive is when it locks around the same location, just to repeat the keyboard and mouse are not locked up, the hard drive is spinning inside the box. So I ran the Seagate Seatools. It came up with the following:

PArtition 2: NTFS 115.1 GB HP_Pavillion Result: Failed with Critical errors.

But then it goes on to say that it could be other things. I am thinking of just trying another hard drive in the system and see if that works. Any ideas before I try that?

 

[wantstolearncfm]

Still got warrenty on the PC?
Dont open it up because you could get it fixed for free