HP LaserJet 4000 Printer Error 79.00FE

[evaleah]

This printer is kicking a Printer Error 79.00FE whenever I try to print a Menu Map or any other item from the Control Menus. It also gives this error when printing certain .pdf documents, but not all.

I have upgraded the firmware to the latest available and still having the same problem. Any ideas about how to correct this problem?

Thank You!

Eva

 

[hpwizzard]

If not allready using one, try to use a PS driver as these tend to run the jobs faster than the PCL5e or PCL6 driver. Also info on whether the printer is in a network or connected via a parallel cable might have something to say.

 

[JPCPB]

Greetings Evaleah,

Adobe have some information on PDF-related problems at their site:

http://www.adobe.com/support/techdocs/1d202.htm

According to various sources, this problem can be caused by software/drivers, memory PCA's, font macro personality cartridges, or optional I/O cards. Alternaticely, you may need to replace the formatter PCA.

Try the following:
1. Cycle power.
2. Reset inteface cable
3. Remove Dimms, cycle power
4. Replace Parallel interface
5. Remove EIO cards, perform cold reset
6. Replace formatter.

I trust that this might solve - or at least identify - the problem.

Kindest regards,

James