HP 1300 won't print from I.E.

[goss]

I have an HP laserjet 1300 on our NT network, and 2 Dell's in one department running XP pro. One pc prints from the internet fine, the other pc doesn't. Word or anything else prints fine to the printer.
As far as I can see, all the options are the same.

 

[gbaughma]

Make sure that you are running the latest version of IE.

Some web pages don't print frames very well, if you are printing a web page that has frames. In fact, I can regularly crash IE with frames then trying to print.

If you are on a web page with frames, right-click on the frame you wish to print and select "print" from the dialog box... that may help.

Can you print from ANY internet pages? Have you tried going to, for example, google and printing that?

--Greg

 

[goss]

Thanks for the quick response. We are running UPS tracking
software, so we call up a screen and print it. This works fine from the other pc. Both pc's are new Dell's. This is in the shipping dept.