Hi guys
I think I'm stuck here
I'm trying to upload our customers' contacts which are like 90K+, so our CCR agents can call by the customer's name while answering
I tried through the Configuration, but it seems it caps at 2,500 only which I did try out and was fast
Now, to reach further like 7K it says I have to do it through LDAP Import or HTTP Import, but there's no guide on how to do that since I'm doing it manually
Do you know what the fastest way is to upload them all?
Am I using the correct way to show the customer's name through Avaya Directory for our agents, or is there another way to do it? since our customer base is more than the 10K limit
Appreciate any tips here
Thanks!
I think I'm stuck here
I'm trying to upload our customers' contacts which are like 90K+, so our CCR agents can call by the customer's name while answering
I tried through the Configuration, but it seems it caps at 2,500 only which I did try out and was fast
Now, to reach further like 7K it says I have to do it through LDAP Import or HTTP Import, but there's no guide on how to do that since I'm doing it manually
Do you know what the fastest way is to upload them all?
Am I using the correct way to show the customer's name through Avaya Directory for our agents, or is there another way to do it? since our customer base is more than the 10K limit
Appreciate any tips here
Thanks!