How to reboot the 9620 phone automatically when it display "vpn tunnel failure" ?

[Optman]

Hi all

we have customer running IPO system with somes remote vpn phones 9620, all works good the problem is when the remote vpn phone loss the connection caused by either (Network outage, internet problem, router vpn down...etc), it displays "VPN Tunnel failure" and stays long times until we unplug/plug it's ethernet cable then it comes up again.

Is there any way to configure this phones VPN 9620 to reboot automatically when the VPN tunnel failure...?

please any help ?


Thanks and best regards

 

[hairlessupportmonkey]

The phone normally times out and reboots anyway - I know mine at home does.

ACSS - SME
General Geek

 

[Optman]

But why we unplug then plug the cable again it works fine and quickly? but when we let it, it stay "vpn tunnel failure" for long times...!!!