How to disable Features menu button

[zabbixagent]

Hi everybody,

I wish to know if it is possible to disable the feature's button for an avaya IP Phone 9608 or 9630.
I use the latest firmwares.
My IPBX System is an IP500V2 7.0(5).
I tried to change my 46xxsettings.txt but nothing allowed me to remove or disable this menu.
I didn't find any configuration option in the telephony tabs (system) for this king of change.
The purpose of this request is to restrict the access to these features for some users.

Thanks in advance for your help

 

[hairlessupportmonkey]

what is in there that the customer doesn't want people to have access too? Just give them an analogue phone!

ACSS - SME
General Geek

 

[tlpeter]

Look better in to the 46xxsettings.txt:

################# OPTION ACCESS SETTINGS #################
##
## This setting restricts access to certain user options.
## OPSTAT is not supported on 96xx or 16cc SIP phones.
##
## When OPSTAT is set to 000, the user options
## are not accessible.
##
## When OPSTAT is set to 001, the user can only access
## the Log-Off Option.
##
## When OPSTAT is set to 010, the user can only access
## view-only options. The user cannot change any setting.
##
## When OPSTAT is set to 011, the user can only access
## view-only options and the Log-Off Option.
##
## When OPSTAT is set to 100, the user can access
## all options except the view-only options and
## the Log-Off option.
##
## When OPSTAT is set to 101, the user can access
## all options except the view-only options.
##
## When OPSTAT is set to 110, the user can access
## all the options except the Log-Off option.
##
## When OPSTAT is set to 111, the user can invoke
## any or all of the user options.
##
## SET OPSTAT 111
##

BAZINGA!

I'm not insane, my mother had me tested!

 

[hairlessupportmonkey]

Peter

OPSTAT only applied to 5600 phones

################# OPTION ACCESS SETTINGS #################
##
## This setting restricts access to certain user options.
## OPSTAT is not supported on 96xx or 16cc SIP phones.
##

ACSS - SME
General Geek

 

[mattKnight]

>## OPSTAT is not supported on 96xx or 16cc SIP phones.

I read that differently

>## OPSTAT is not supported on 96xx or 16cc SIP phones.


It works on 9630 H.323 phones (for me on a CM system)

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[zabbixagent]

Hi peter,

I already tried to set the OPSTAT configuration to 000.
But the result is that it restrict only the "A" Menu access.
...

Hi mattKnight,
On IP Office system, Ip phone have a button to a specific menu and it provide an access for some features like call-forward, visual voice, disconnect user...etc
Communication Manager doesn't provide this kind of menu.

Hi hairlessupportmonkey,
Effectivly, I don't really understand why they bought this kind of IP Phone if they want to restrict the access to the basic features.

You will find a copy of my 46xxsettings.txt in attached file with this post. Thanks in advance for your feedback.

 

[tlpeter]

But the "A" button is the only menu.
The other "menu" are user options, nothing more.
You cannot restrict them using it.
Phone manager and One-X portal can also be used to change a lot of those settings.
It is part of the deal


BAZINGA!

I'm not insane, my mother had me tested!

 

[hairlessupportmonkey]

Ill have to try the OPSTAT settings on a 96xx - but that wouldn't restrict the Features button options only the Menu Options button.

ACSS - SME
General Geek

 

[zabbixagent]

New Posthairlessupportmonkey (IS/IT--Management)
29 Sep 11 8:43
Ill have to try the OPSTAT settings on a 96xx - but that wouldn't restrict the Features button options only the Menu Options button.


I already tried this configuration, but the features menu still appear...

 

[mattKnight]

>but the features menu still appear

Please define what you mean by the features menu.

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[tlpeter]

Matt i think he means the most right button of the four buttons right under the screen.
This button will show "features" when the phone is idle.


BAZINGA!

I'm not insane, my mother had me tested!

 

[zabbixagent]

Exactly

 

[mattKnight]

Ah now I see

Have you tried modifying these then?

########################## Features on Softkeys #######################
##
## Idle Feature Settings
## A list of feature identifiers for softkey features
## available in the Idle call state
## 0 to 255 ASCII characters: zero to six whole numbers
## separated by commas without any intervening spaces
##
## SET IDLEFEATURES ""
##
## Dial Feature Settings
## A list of feature identifiers for softkey features
## available in the Dialing call state
## 0 to 255 ASCII characters :zero to five whole numbers separated
## by commas without any intervening spaces
##
## SET DIALFEATURES ""
##
## Ring Back Feature Settings
##
## A list of feature identifiers for softkey features
## available in the Active with far end ringback call state
## 0 to 255 ASCII characters :zero to three whole numbers
## separated by commas without any intervening spaces
##
## SET RINGBKFEATURES ""
##
## Talk Feature Settings
##
## A list of feature identifiers for softkey features
## available in the Active with talk path call state
## 0 to 255 ASCII characters :zero to three whole numbers
## separated by commas without any intervening spaces
##
## SET TALKFEATURES ""
##
#################### USB Login/Logout feature ###################

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[hairlessupportmonkey]

Matt - where is that in the 46xxsettings.txt file?

ACSS - SME
General Geek

 

[hairlessupportmonkey]

wonder if editing this into the txt file works?

## Enable/disable Feature Button on Phone
## When FBONCASCREEN is set to 1 Feature Button are also
## displayed on Call Appearanance filtered screen.
## Default = 0.
## Note: This feature is available on H.323 release 3.0 for 96xx.
SET FBONCASCREEN 1

ACSS - SME
General Geek

 

[mattKnight]

>where is that in the 46xxsettings.txt file?

I use ctrl-F...


of course, it may not work for IPO, but it may...
We run FW 3.1


Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[hairlessupportmonkey]

> I use ctrl-F...

smart arse!

its not in the std IPO 46xxsettings file.

ACSS - SME
General Geek

 

[zabbixagent]

mattKnight,

I confirm that the entry "SET IDLEFEATURE" is not available on 46xxsettings.txt file for IP Office.

hairlessupportmonkey,

This entry "SET FBONCASCREEN 1" is not available as well in this settings file.

Anothers ideas???

 

[Bas1234]

You can disable the Forward menu thru the Manager.

User > Menu Programming > 1400/1600 > Untick "Include Forwarding in Menu"

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[tlpeter]

ZabbixAgent, was does stop you from putting it in the text file?
Some features are not supported on the ipo but mostly they just work.
This features are designed for the same phones but on a different platform.


BAZINGA!

I'm not insane, my mother had me tested!