How to backup up a MICS R1 T1 ?

[Phoneguy65]

I have a fast-RAD and can connect to the KSU and can make changes, read the data, print reports, etc, but I can't find anywhere in Norstar Manager 3.5 to do a backup. NRU9.1 and NRU10 also connect and allows me to do remote changes, but when starting the program it pops up a window stating backup is not supported.

Is there a release Norstar Manager or NRU for MICS R1 T1 that allows for backup and restore?

If so, where is it available?


Thanks for reading,

Pat MacKinnon
Omni telecommunications Inc.,
London, Ontario, Canada
e: [ pat & omnitel , ca ]

 

[curlycord]

I think its one of the options at the top when your in 3.5 (the one to use).

 

[exsmogger]

The option you want is schedule a task or something like that. It's on the toolbar at the top of the Norstar Manager window.

Brian Cox

http://www.jandjcommunications.com

 

[Phoneguy65]

Thanks for the replies thus far, but I've got the program open in front of me and every option under scheduled events is greyed out, nor do I even see backup/restore as options.

Forgive me for seeming naieve here, but I've two decades of experience installing and servicing PBX and key systems, and I can backup just about anything to a restorable file, but this MICS has me flummoxed.

Am I missing some step in Norstar manager that opens up a whole new set of options, I think I've gone into every option there is and still see nothing like backup/restore.

Sincerely,
Puzzled in Seattle
(okay, maybe that should be 'Lost in London'...)

Pat MacKinnon
Omni telecommunications Inc.,
London, Ontario, Canada
e: [ pat & omnitel , ca ]

 

[exsmogger]

You'll first need to setup the system you want to backup.

Brian Cox

http://www.jandjcommunications.com

 

[exsmogger]

This is copied and pasted from the NM user guide:

1. Choose the Edit menu and then the Add System menu item.
The Add System screen appears.

Reminder: When you are entering information in the Add System screen, use the mouse to move from field to field. You can also press <Tab> to move from field to field, and <Shift> and <Tab> to move back a field. To move the cursor
down one line within the Address field, press <Ctrl> <Enter>

To add Norstar system information, select each of the fields listed on the Add System screen and enter the information specified on the programming record. For some of these fields, such as Customer Name, you must type in the information. For other fields, such as Type of system, you choose an option from a list box. See System Information section, earlier in this section, for a description of
each of the fields on this screen. If desired, select the Note field and type any information you want to add about the customer's Norstar system.

Note: System ID, Type of system, Software version, and System language are mandatory fields. Valid information must be entered into these fields before a Norstar system is added to the database. The other fields may be left blank if
necessary.

Choose <DONE> to return to the Systems Directory screen.

After a Norstar system is added to the Norstar Manager database, you can initiate an on-line session, or make a backup copy of an existing system.

Brian Cox

http://www.jandjcommunications.com