Technically, a LAN is way faster than the Internet as RuralGuy pointed out.
However, some organisations' LANs are so overloaded they're incredibly slow.
Since your London office is accessing a file (mdb) in NY, they're connecting over a WAN (wide area network). At each end will be a LAN (local area network), eg
London LAN <--> WAN <--> NY LAN
Just as a chain is only as strong as its weakest link, so a connection is only as fast as the slowest link.
As a simple test to see how slow the connection might be, put a large file (say, 10mb) in the same folder as the mdb. It could be an image file, word doc etc. Then ask the Pommies to open it, and see if there's a significant delay.
If indeed it's a problem with a slow connection, and you can't do anything about it, your options may be:
1. Set the London office up with their own local copy of the mdb application FE and data BE.
2. Migrate it to the Internet. Well designed web apps run across the net quite well really. (how long does it take to get 100 records back from a Google search?)
3. Live with it as it is!
Remember, Citrix, thin-client technology... all these still have to cross the same network.
Max Hugen
Australia