How do you find the version of Meridian Link / Symposium Link

[pruden]

Where is this information kept? We are running CCM 6.0 and the PBX is 5.5. Where can I find link version?

Thanks

 

[dj4020]

Per NTP CC6 uses Meridian Link 5

 

[pruden]

Thank you - was drawing a blank on this one.

 

[bigindian65]

Meridian Link was replaced by MLS Meridian Link Services, and where posdsible preserved the functionality of Meridian Link 5. It is part of the SCCS software.

Mato' Was'aka

 

[dj4020]

Meridian Link
With the introduction of Contact Center Manager Server, Meridian Link was rewritten for Windows NT and renamed MLS. MLS runs as a separate process on Contact Center Manager Server. MLS can provide CTI features for Contact
Center Manager Server agents, traditional non-Contact Center Manager Server ACD agents, and non-ACD phones. It also provides support for host-enhanced routing and host-enhanced voice processing.

Meridian Link Services features
MLS, wherever possible, preserves the functionality of Meridian Link 5. The Contact Center Manager Meridian Link Services Interface Specification describes in detail the differences in implementation between Contact Center
Manager Server with MLS and the Meridian Link 5 interface specification.

 

[dj4020]

If you go to D:\\Nortel\iccm\bin\ right click on mlsm.exe click on properties then the Version tab the select Product Version from left had window shows R6.00.

 

[pruden]

Thanks dj4020 - this is what I need. We are setting up some quality monitoring and our vendor for that system "had to have this version number" and even though we provided all the other release information they keep pushing for this. I think I'm set now.

Again - many thanks.