How do I print out the members of an ACD Call Group?

[jag1046]

I have an ACD Call Groupo 8555
How can I print out a list of all the members of this group and it's configuration.


Any help would be appreciated.


Bill

<<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>

 

[janchundia]

ld 20
req prt
type dnb
dn 8555

You obtain all TN´s for this ACD group

If you can see the configuration for supervisor or agent, print the TN.

ld 20
req prt
type tnb
tn l s c u


If you can see the configuration for queue 8555 then
ld 23
req prt
type acd
acd 8555

Regards

Javier

 

[ArchibaldJCox]

-- to get the ACDN config --
>LD 23
REQ: PRT
TYPE: ACD
ACDN 8555

-- to get the members --
>LD 20
REQ: PRT
TYPE: DNB
CUST 0
DN 8555
<carriage return through>

Under the DN of 8555 it will show you the "ACID" numbers for each agent id.

Arch