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How can I get a different MSG to play on AA by Calender on the IPO 500V2?

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Gus63

Technical User
Mar 16, 2004
156
US
How do I get Holidays to play a different MSG?

IPO Time Profile
I have a current "DAY" profile setup looking like this
8am-12pm M,T,W,Th,F
1pm-5pm M,T,W,Th,F
I have a Day greeting and a Night greeting setup and all is good.

How do I get Holidays hours and different greetings to play?
I would like to pre-record the holiday greetings and have different greetings for each holiday and times to play on those dates. IE: half days

IE: Feb17th President's day the business is closed. They want a different MSG(Hello it's President's Day and we are out of office until.....) then the "Night" MSG to play.
May 26th Memorial Day so on and so forth....
Not sure how to make that happen.
Do I use the VM Pro Condition Calender? If so how do I tell it which MSG to play and at which times?
 
Make a different AA (holiday)

The make a time profile holidays with the holidays.

On the incomming call route, tab destination > lower line select the time profile holiday and set de destination to the holiday AA.

 
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