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How can i configure ACD stepbystep for let multilogin to agents????

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diembi

Programmer
Sep 22, 2001
238
ES
Hello,
I am developing a CTI application and the customer's PBX has huntgroups EAS skill. I need log in the huntgroups independently (i.e.: agent 4012 can login in 5912,5913,5914 groups. I need that agent 4012 is logged in 5912 and 5914 and logged off 5913).
How can i configure huntgroups for this??
Can give me the steps for this configuration??

I need help !!!!!
Thanks.

Dani.
 
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