Hospitality COMMON vs ROOM set programming

[firefoxfire]

Does anyone know how to determine if a set it programmed for COMMON or ROOM? If so how is a set changed from one to another?

From the Hospitality manual:

Norstar telephones are one of either two types of sets: a common set or a room set. A common set does
not have access to the all of HS features. The common set is a telephone found in a lobby, office, or
common area. Common sets are Norstar telephones or analog telephones connected to an analog terminal
adapter (ATA), or an analog station module (ASM),. You can assign room numbers to a room set in
System programming. Up to five sets can be programmed as a room set within the same room (all five
sets have the same room number). The assignment of room numbers to a collection of one or more sets
provides a single appearance for multiple sets on a system. A room set can be any Norstar telephone or an
analog telephone connected to an ATA or an ASM.

 

[luv2ski]

Hospitality Features:

Feature Code Summary:
F875 (program Alarm from Room Set)
F877 (program Alarm from Front Desk)
Pass = HOSP(4677)
F879 (program RO from Front Desk)
Pass = HOSP
F876 (program RC from Room Set)
F878 (program RC from Front Desk)
Password = HOSP

Must program the set as a Room Set to enable Hospitality Features. You assign the set to a room in System Programming\Hospitality\Room-desk info

Common Sets can not use Hospitality Features

Room Set
Up to 5 Room Sets per room(Norstar sets or ATA/ASM sets). These have different DNs, but the same Room Number. You can use Answer DNs so all sets ring, when you call the room. Room Numbers can be from 0 – 32767.

Common Set
Any set that is not assigned to a Room. Office or lobby sets.

Alarm Feature (AL)
F875 (program Alarm from Room Set)
(Note: If using an ATA or M7000 set, you press * for AM and # for PM)
F877 (program Alarm from Front Desk)
Password = HOSP(4677)
Cancel Alarm – press any key
Snooze – press the Hold Key
Power outages can cause loss of Alarm Programming. When the KSU time is reset, the Alarm times alert at each Room Set. One alarm per set can be set at a time. To cancel the Alarm press any key, except the Hold Key.

Alarm Options:
Attn Attempts: 3 (1,2,3,4,5) Number of times Alarm rings at set before attempt is cancelled
Retry intrvl: 4 (2,4,6,8) Interval in minutes before each retry.
Attn duration: 15 (10, 15, 20, 30, 40, 50) Duration of alarm ringing at set.

Room Occupancy (RO)
Allows front desk to assign dialing restrictions to room sets
Filters are assigned to each Room State. Filter 00(no restrictions) is the default filter assigned to each state. Depending on the customer’s dialing plan this filter can be changed to reflect the following:

4 Room States
Vacant Room is empty. Sets can make intercom or emergency calls.
Basic Room is occupied. Sets can make intercom or emergency calls.
Mid Room is occupied. Sets can make local calls.
Full Room is occupied. Sets can make local or long distance calls.

F879 (program RO from Front Desk)
Password = HOSP

Room Condition (RC)
The room condition can be either Service done(SvcDone) or Service required (SvcReqd)
The system changes the RC on a daily basis at a set time. This is programmable in System Programming\Hospitality\Service time. The system automatically sets the RC to SvcReqd when the RO is changed to Vacant.
F876 (program RC from Room Set)
Note: If using an ATA or M7000 set:
Press 1 for Service Done,
Press 2 for Needs Service)
F878 (program RC from Front Desk)
Password = HOSP
Default Hospitality Passwords
Desk pswd = HOSP (4-6 digits)
Cond pswd = none (none or 4-6 digits)

6 months until ski season starts...sadly i must resign myself to the warmer weather"this will include a normal 8-5 work day, 5 days a week"

 

[firefoxfire]

Ok, so if the ALARM feature is not working then I need to first check to see if a room number has been assigned to that DN. Can the room number be the same as the DN or must it be different or a larger number lets say 4 or five digits?

 

[curlycord]

It can be the same and usually is as it makes sense.

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[firefoxfire]

Ok I just tried to change a COMMON set to a ROOM set in HOSP mode and it said NOT A ROOM SET.

This is ext and room 8301. How would I change the set from COMMON COS to ROOM COS this is were I am confused?

 

[firefoxfire]

I can stop by the customers site again tonight. Do you have any suggestions on ho to change the set from COMMON to ROOM or visa versa?

Thanks