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hipath 3800 gives busy tone on trunk and cant transfer trunk calls

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greatbarak

IS-IT--Management
Joined
Jun 21, 2012
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7
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hipath 3800 gives busy tone on trunk and cant transfer trunk calls. please what do i do....any idea?
 
Are the trunks working?
Can you dial in/out?
 
yes the trunks are working... in fact i can dial from the trunk but once i connect it to the hi-path 3800 it gives busy tone and once there is an incoming calls it cant transfer the calls.
 
what type of trunks are these? Are they new Trunks you are trying to install or have they been in the system and now you have this problem?
 
thanks for your response. we have two trunks before now and three new ones but non of them is working now. it rings when you dial in but you cant transfer the call and you cant call out. cheers
 
are all trunks hunting together when you added the new ones
 
no...nothing works with the trunks..
 
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