Help restricting an incoming call. 3

[hoffdog]

Got a Definity G3si, I need to block one incoming phone number to one of my users. There is a pay phone at a jail and some how he has gotten a hold of the direct phone number to one of my users and keeps trying to make collect calls to her. I am noob at G3's so any help would be appreciated. Thanks guys.
Ed

 

[sevelyn]

You can use digit manipulation on the Trunk Form. Incoming number can be deleted and a new number inserted so that the call can be sent to you or someone within your organization. If you use vectoring you could redirect the call offsite for monitoring.

 

[hoffdog]

Thanks for your reply, I would just like the call to be dropped all together or denied if possible. If a vector is my solution any help in creating one would helpful as I have no experience whatsoever in vectoring. Or if I edit the numbers on the tru form what would be a good example?Thanks ED

 

[RTMCKEE]

you could use both tg manipulation, and vectoring to do this.

This all assumes you have ANI, and ISDN trunks. If you are not getting the calling number on the inbound side you'd need to add another work around.

On your local TG
Page 3
Serv/feat Call Len Called Number Del Instert
CBC\Public* 4 1234 4 abcd

*this depends on how tg is set up.

1234 = extension of person recieving harrasing phone calls.

abcd = new vdn.

abcd points to new vector

New vector looks like.

01 goto step 06 if ani = (harrasing number)
02 got step 08 if ani = none
03 route to 1234 unconditionally
04 stop
05
06 busy
07 stop
08 collect 10 digits atfter announcement 9999
09 goto step 07 if digits = (harrasing number)
10 goto step 1
11 stop


The step 2 is not neccessary, its the work around you'd want to add if the person is calling from a blocked number or you do not have ani. Still it would only work the first time probably once the person figures it out.

announcement 9999 says something like "please enter your 10 digit phone number"


RTMCKEE

 

[sevelyn]

IF you wish to use vectoring to disconnect caller:

go to step ____if ani in table 1
step _____ can be a disconnect message, either announcement or busy.

 

[1a22ip]

Call the phone company and tell them to restrict inbound collect cals from prisons. There might be a monthly fee. It is a Tarrifed mandated offering.

Hope this helps

1a2 to ip I seen it all

 

[SF0751]

Check out thread690-543688; if you have EC500/XMobile available, there's a great tip about being able to block a single inbound number without having to use vectors.

Susan
"Few things are harder to put up with than the annoyance of a good example." - Mark Twain, Pudd'nhead Wilson (1894)

 

[hoffdog]

Thanks guys for all your help. I tried just doing a simple vector like this.

01 wait-time 0 secs hearing silence
02 goto step 5 if ani in table 2
03 route-to number XXXXX with cov y if unconditioanally
04 stop
05 disconnect after announcement none
06 stop

I added the two offending numbers into vrt 2 and created a vdn ##### pointing it to this vector. Went into the TG and put her EXT's last four del 4 and entered change to vdn #####... If any of this was not right or I missed a step I would appreciate any pointers... I thank each and everyone of you because I didn't know ground zero about vectors before this...

 

[hoffdog]

After I had tested it and made sure that it worked (which it did by the way in case anyone else wanted to know)I am currently having some fun with the vector...Like right now instead of the disconnect I am sending them to dial a prayer.. Just wanted to say thank you for all who helped...I know my user thanks you too.
Ed

 

[RTMCKEE]

for fun instead of a disconnect, you should route them back to the originating number. then they'd get thier own voicemail. That would probably freak them out.

RTMCKEE