Help on setting up ISDN Trunk

[mplana2]

Is there someone who can help me setup our trunk group (ISDN). First is we ordered an ISDN E1 There are no DDI numbers attached to PRI. only one main calling number. how can I configure it wherein I will be able to route it to a vdn number. because the pupose of the line is to have a calling number then will route to the agents via vdn, vector and skill. If I have the main number 866-1234 how would I be able to route it to a vdn number? lets say vdn 3456.
Btw. someone told me that it is done on the incoming call handling treatment. How do I do it provided the numbers above?
Thank you in advance

 

[definityandcmuk]

For E1 set up your DS1 as follows (add DS1 xxx) xxx is location e.g 2a03

Bit Rate: 2.048
Line Coding hdb3
Signalling mode: isdn-pri
Connect: network
Country Protocol: 10 or etsi
Internetworking message: ALERTing
Protocol Version: b
Interface Companding: alaw
Idle Code: 01010100
DCP/Analogue Bearer Capacity: 3.1kHz
---------------------------------------------------------
In your trunk group Incoming Call Handling set it up as follows

Service/Feature|length|called num|Del|insert
public-network |4 |1234 |all|3456

Check with your carrier how many digits they are sending to line, if the are sending 4 digits the above translation will remove the 1234 from "866-1234" If they are sending 6 you will need to change the length to 6 and change called number to 661234

 

[DAVIDPAYNE]

You could "normal" also get the carrier to change the number he is sending you to the VDN number you need.