Help Multiuser Environment

[jdwm2310]

Hi created a database which is shared by 5 users. It was working perfectly however something went wrong. The users create tickets however I am not able to view their tickets. It seems that the users are working on an individual database instead of a sharable database.
It seems that I lose my administrative rights..... Please help this is crazy....

 

[hymn]

I would first check to see whether some ones being playing by going to tools/options/advanced and check the settings there