Feb 18, 2016 #1 jlroeder Technical User Sep 18, 2009 91 US I am trying to make 2 phones as agents to where they can go to a queue when they are busy. Never made an agent before and not sure where to start.
I am trying to make 2 phones as agents to where they can go to a queue when they are busy. Never made an agent before and not sure where to start.
Feb 19, 2016 #2 rejackson IS-IT--Management Oct 4, 2005 627 US ZeroZeroOne gave me a great jump start on this in this thread. http://www.tek-tips.com/viewthread.cfm?qid=1760959 Upvote 0 Downvote
ZeroZeroOne gave me a great jump start on this in this thread. http://www.tek-tips.com/viewthread.cfm?qid=1760959