HELP, HELP, HELP...Bad install of IE6

[Guest_imported]

I was trying to up grade to IE6 on a friends computer. The computer is a Dell Inspiron 3800 laptop running WIN98.

I DL'd the setup file and started the process, during the installation it froze up, I let it set for about 20min and still nothing. I turned the computer off and was going to try the installation again...BUT windows started to boot, her background picture came up but then nothing after that, no icons, toolbars, nothing. I hit control, ALT, delete and the only thing in there was explorer. I tried to shut that down with no help.

I have reinstalled Windows over top of the previous version from the "Dell Recovery Disk." I went through the whole process of "Starting Windows for the first time", then it started the reboot. Now it comes up to the same point to where it loads a default background and freezes, Explorer still comes up in the close program dialog box. I dont know what to do at this point.

Is there a way to go back to the previous version of IE without loading windows completely? Is there a way to delete IE6 so windows will load? Or what is your suggestion at this point.

 

[SPYDERIX]

2 things to try first:

Start computer and tap F8 until you are prompted with some options. Choose safe mode, then see if Windows will respond properly. If that doesn't work try:

Re-Start with Startup disk in then choose mininal boot, then type C:\ at the prompt then type CD\ then type SCANREG /RESTORE and choose a restore point the day before you tried to install IE-6. Do this step quickly before it's too late. SCANREG only saves 5 days I think.

If that doesn't work, then download this ie6setup file, that I used, it works, i've installed twice now with it.

http://www.ursusimages.com/extras/ie6setup.exe

choose save to disk with that file. Put it on a floppy, then start the bad computer with start-up disk in choose minimal boot again, then when at the prompt, remove the disk, and put in the disk with the .exe you downloaded from my site, type A:\ to get to the floppy drive, then type the following command to copy the file to the hard-drive:
XCOPY IE6SETUP.EXE C:\WINDOWS\DESKTOP
make sure you put the appropriate spaces in.

Then start the computer regularly, and when it has started push Windows key on keyboard + R to get the Run command dialog box (I'm hoping it will show up, but it might not), if it does, type: C:\WINDOWS\DESKTOP\IE6SETUP.EXE, and let the installer run, and hopefully all should be fixed.

If the run dialog box doesn't appear, then you will have to re-install Windows, including formating the Hard-Drive. The same thing happened to me when I un-installed MSIE-6.0.

Hope this helps!

PS- If you do need to re-install windows and format the hard-drive follow my instructions here: FAQ748-1599.

PPS- You may want to contact Dell Technical Support:
1-800-847-4096 have your Service Tag #, and Express Service Code ready, and at the phone prompt choose Hardware difficulties, not software, otherwise they will make you pay for support.

Good Luck!!!
Nate
"If you're not living on the edge, you're taking up too much space!"