Help! Cannot open outlook 2000 - Errors have been detected in file...

[jayaresi]

Trying to open Outlook 2000 and coming up with "Properties for this information service must be defined prior to use." and then once you click OK, a second window comes up: "Errors have been detected in the file ...outlook.pst. Quit all mail-enabled applications, and then use the Inbox Repair Tool".

I tried to run the Inbox Repair Tool (scnpst), but it erros on phase 4 of 8, it says "An error has occurred which caused the scan to be stopped. No changes have been made to the scan file."

I checked the log and it has a bunch of signature errors like these:

Microsoft (R) Inbox Repair Tool
Copyright (C) Microsoft Corp 1995-1996. All rights reserved.

**Beginning NDB recovery

**Attempting to open database

**Attempting to validate header

**Attempting to validate AMap

**Attempting to validate BBT

**Attempting to validate NBT

**Attempting to validate BBT refcounts

**Attempting to validate header NID high-water marks

**Beginning PST/OST recovery

**Attempting to recover all top-level objects

!!HN (nid=21) bad signature (bSig=FF, bClientSig=93)
!!Message store missing PR_PST_PASSWORD
!!Message store missing or invalid PR_RECORD_KEY
!!Message store missing PR_DISPLAY_NAME
!!Message store missing PR_IPM_SUBTREE_ENTRYID
!!HN (nid=8022) bad signature (bSig=FF, bClientSig=93)
!!HN (nid=8062) bad signature (bSig=FF, bClientSig=93)
!!HN (nid=80E2) bad signature (bSig=FF, bClientSig=93)
!!HN (nid=8102) bad signature (bSig=FF, bClientSig=93)
!!HN (nid=81E2) bad signature (bSig=FF, bClientSig=93)

!!HN (nid=62B) bad signature (bSig=FF, bClientSig=1C)
!!TC (nid=62B) missing required column (66050003)
!!TC (nid=62B) missing required column (001A001E)

!!Receive folder table missing default message class

!!HN (nid=61) bad signature (bSig=FF, bClientSig=93)
!!Search activity list corrupt

!!HN (nid=60D) bad signature (bSig=FF, bClientSig=1C)
!!TC (nid=60D) missing required column (3001001E)
!!TC (nid=60D) missing required column (36020003)
!!TC (nid=60D) missing required column (36030003)
!!TC (nid=60D) missing required column (360A000B)


The PST file I'm working with is pretty much at its max of 2GB (currently at 1.98GB). Tried to compress the file and then open it, but still the same.

Then I tried to create a new PST file and import from the "bad" PST file, but I get the same error:

"Errors have been detected in the file ...outlook.pst. Quit all mail-enabled applications, and then use the Inbox Repair Tool".

Any imput would be much appreciated.

Thanks.

 

[joegz]

Have you tried using the 2GB tool to reduce the size of the PST and then run the inbox repair on it. There will be some data loss but you may be able to salvage everything else.

The following site can help you some more

http://www.slipstick.com/problems/scanpst.htm

joegz
"Sometimes you just need to find out what it's not first to figure out what it is."