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Hard Console vs. Soft Console

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JAS04

Programmer
Feb 18, 2004
63
US
Hello - We will be implementing 9 sites on to CM.3 and Modular Msging. There has been allot of conversation revolving around the Hard or Soft Attendant Console. I know that allot of people push for the soft but are there advantages, disadvantages of either does anyone have any advice they would like share. Thanks Much!
 
We went through a similar process recently and I opted for Hard consoles. The users's had a good look at both an felt that the hard console seemed more user friendly and they weren't relying on a pc to answer/transfer calls.
Also they seem much easier to setup!
hope this helps
 
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