HANGING AT 3GIGS

[09876543210]

Hi

I am doing a backup with veritas 9.0 on sbs and when getting to 3gigs it freezes but continues to state it is running. I have uninstalled and reinstalled to get the same results. Also I have stopped and restarted the services but to no avail. Could anyone point me in the right direction. Maybe I am missing a patch or not configuring it properly but can anyone help

thanks.

 

[SQLBill]

What size tapes are you using for your backups? Are you appending or overwriting?

-SQLBill

 

[09876543210]

Each tape 40 gigs big. We are overwriting the tapes.

Thanks

 

[SQLBill]

Are you getting any messages about this 'freezing'?

Right click on the Active Job, select Properties and then Job Log.

Anything in the Windows Event Viewer Logs?

-SQLBill

 

[SQLBill]

Also look in the Alerts tab on Backup Exec. Any unacknowledged alerts?

-SQLBill

 

[steveot]

Also, turn of email notifications if you have them enabled. Try running a job and exclude the mailboxes from the backup.

 

[09876543210]

Where would I find the e-mail notification?

Thanks

 

[steveot]

It would be on the job setup under notification. If have it set to send a email or job log after the job finishes. I would take the mailboxes out first.

 

[09876543210]

I removed the notification and it backs up with exceptions, For example when is trying to backup the systems files like dhcp and wins etc. it skips the files and it fails when I try to back up the information storage for my exchange2k. I need to find a way to back that up because the information store is very important for exchange2k. What should I do next?

 

[09876543210]

Does anyone have a solution? Please I need to resolve this.

Thank you,

 

[steveot]

Sounds like you have a problem with the IS, run NTBACKUP and see what you get.
I would also take exchange offline and defrag and run the utils on it. The DHCP files are fine to skip, they are execeptions and it wont fail the job.