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Hang on Message Download

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fpwr

Programmer
Joined
Oct 21, 2003
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95
Location
US
Has anyone experienced or heard of an issue with Ex2K3 and downloading email where the client will just "hang" in the middle of downloading a bunch of email? Note that this is NOT the usual "you have a large attachment..." issue....

The server is Win2K3 with Ex2K3. I've seen the issue on WinXP boxes with both Outlook Express 6 & Goldmine as email clients. It *usually* gets "stuck" on email with an attachment (either a file or an inline picture) but it is NOT size dependent (it's happened on messages with a 30Kb attachment on a cable modem connection). I've enabled the POP3 log in OE6 and there's never any info (last line is a "RETR x") and there's nothing in the event log on either the server or client that I can see. The REALLY frustrating thing is that WHILE this is happening (i.e. a client box is "waiting" while trying download messages) I can try with another box (same OS & email client) and it will work with no problem whatsoever. I can "solve" the issue by deleting the "stuck" message and then the box with the problem will download everything else fine....until the next time.

Normally I'd instantly assume a client issue but since I've seen this now with three distinct client boxes and two different email clients I'm beginning to wonder. Anyone have any insight??? Thanks.

Paul.
 
Well I KNOW that it is NOT related to Norton Antivirus now. I uninstalled on both the client and server and still the same problem.... Anyone have ANY suggestions???
 
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