GroupWise 6.5 Messages Not Displaying

[stars]

We've been having a growing number of users complain that they get a message notification, but the message doesn't display in their mailbox. In checking with the users, there are no rules set up and when I do a test from their account, the message doesn't display. I've found that clicking on another folder and back to the mailbox gets the "missing" message to appear. My only fix at this time is to reinstall the client which seems to fix the problem.

Has anyone else experienced this? There is nothing on Novell's site about this.

 

[etanes]

We see that too, you can also hit F5 to refresh. Notify polls more often then the client, so sometimes you have to force the client to catch up.

 

[Provogeek]

Changing the port settings from 100MB Full-Duplex to 100MB Half-Duplex corrected this for me at one site.

Installing the SP1 client for GW6.5 corrected it at another site that would not let me switch their port to half duplex.

FYI - Full duplex is not what it all cracked up to be. It may allow you to send a receive at the same time, but it also disables colision detection. If everything in your network looks fine, just file copies and groupwise refresh is slow, then switch the port to half duplex. If it fixes the problem, get a new NIC, switch, or cable (one of those is causing retransmits, further testing needed to figure out which one).

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Provogeek
CNE Network+ Experience

Certified nut case