Group SkillSets form

[ddrake]

Trying to find the form that stores the Group Names with the Group Skillsets I've assigned against them. I've looked in the SHR:Assignments form, but the CTIs and the groups are not listed "together". What we're trying to do is run reports against the form to show, at a glance, which groups have which skills assigned to them.

We're running ARS 5.01 with Helpdesk 5 on a Win2K box against a Win2KSQL database.

Thanks in advance!
Dave Drake

 

[johnkenny]

When you run your query against the SHR:Assignment form make sure the Assignment Type is set to "Group with Skills" the group name is actually stored in the LoginIndivOrGroup field not the Group Name field.