Group Pickup and SMDR 1

[tiver43809]

Howdy
We have an ext in the computer room, when that ext rings we have group pickup enabled. If anyone else picks up the smdr still shows an incoming call to that ext in the computer room. is there anyway to configure the SMDR or phones to show that it was an incoming call to that ext but a different ext picked it up?
Thanks
Tiver43809

 

[TAnselm]

SMDR is going to show the digits dialed NOT the digits picking up. Sorry.

 

[johnpoole]

that answer is what i would have posted.. if i need stats to a single dn.. say dn 2000.. what i do is change all apperances of that dn to 2001(?) then in ld 23 i build a new acd group acdn 2000 maxp 1 ncfw 2001 and reports yes.. by watching that acd report i can see quickly how many times anyone dials 2000.. internal/external/voip or tie trunks... that all bump the register by one call.. what i can't see due to the acd group being in nights is wait time, pick up activity etc

john poole
bellsouth business
columbia,sc

 

[tiver43809]

TAnselm
I still see the incoming call. It is just always terminates on the one ext no matter what ext picks it up. I get a s record but no e record to go with it.
Thank You,
Tiver43809

 

[acewarlock]

It will show the Phone that has the MARP for that DN.