Group Listening like with a Norstar? 2

[Nortel4Ever]

Is there a feature on 9.1.5 software that a user can engage to turn on the speaker of the phone while the user is talking to someone using the handset? Other people in the user's office would be able to hear both sides of the conversation then, but the person on the far end could only hear the user on the handset.

 

[amriddle01]

You can just do call listen on another handset on speakerphone....

 

[holdmusic34]

Òr coaching intrusion.
Must tick 'can intrude' and untick 'cannot be intruded' on the other end.

'I want my hair back.' Says son at hairdresser.

 

[Nortel4Ever]

I thought about both of those solutions before posting . Unfortunately neither are as elegant as simply being able to punch a button to turn on your phone's speaker.
Boo Avaya...

 

[amriddle01]

Not really, your the first person I've seen ask for it

 

[amriddle01]

However you can do it, it's a feature on the phone if you must

 

[intrigrant]

I have ha dthe same question lately and I thought the phone (1416) could do that but appearently I was wrong, pressing the speaker button during a call switch to handsfree and not to speakerphone.
That I was not aware of this is because in all my years of working with IP Office it was the first time ever a customer asked for the feature.
If there is a way to enable true speakerphone usage I would like to know for the one customer asking for it in one of the coming years.

 

[amriddle01]

It's in the handset menu, turn on Group listen

 

[snowman50]

You can also create a shortcode.
Grouplisten on

Group Listen on IPO

thread940-1685355

 

[Westi]

you could get a 5402 phone as that one has no hands free and built in microphone so that one always works that way

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[intrigrant]

Never needed it but good to know, thanks.