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group forwarding from external
- Thread starter xs650
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Hi, Are you looking at hunt grp, forced fwd, if so I have my notes below.
iPECS Station Group Forced Forward Destination
When Forced Forward is active on a Group, all calls to the group will be routed to the Forced Forward Destination.
Forced Froward is a Feature on Circular, Terminal, Ring and ACD groups.
There are 2 settings for Forced Forward, these can be set using web admin in Group Attributes or via the keyset on any group members keyset.
1) Forced Forward Destination Usage:
When using web admin this is set in Group Attributes (PGM 191).
(Forced Forward Dest Usage= ON/OFF)
When set from the group member’s keyset it is:
Trans + * + 7 + Group No.
This command will toggle Forced Forward ON/OFF. For this reason it is best to have a flex key programmed so you have an indication of the status.
The flex key LED will show the Forced Forward status:
ON = Forced Fwd ON and OFF = Forced Fwd OFF.
The correct status is shown on all members’ keysets that have a button programmed.
The flex button program is: Trans + Flex Button + Trans + * + 7 + Group No. + Hold/Save
(Don’t forget CO PGM must be enabled in PGM 111~113 for the station)
2) Setting The Forced Forward Destination:
This can be set to either: STA/NET or Hunt ~ VSF Announce ~ System Speed
When using web admin this is set in Group Attributes (PGM191)
(Forced Forward Destination = STA/NET or Hunt ~ VSF Announce ~ System Speed)
When set from the group member`s keyset it is:
Trans + * + 6 + Group No. + (option 1 > 4) + (STA/GRP/VSF/SPD) + Hold/Save
(Options: (Dial Digit) 1=STA ~ 2=GRP ~ 3=VSF (anno) ~ 4=SPD (system)
Flex Button Programming:
It is possible to program a “Set Forced Forward Destination” flex button on the member’s keyset as follows.
Trans + Flex Button + Trans + * + 6 + Group No. + Hold/Save
When pressed the button will show the current destination and can be changed by selecting the appropriate option (dial digits 1 > 4) + STA/GRP/VSF/SPD + Hold/Save.
Regards
Steve
iPECS Station Group Forced Forward Destination
When Forced Forward is active on a Group, all calls to the group will be routed to the Forced Forward Destination.
Forced Froward is a Feature on Circular, Terminal, Ring and ACD groups.
There are 2 settings for Forced Forward, these can be set using web admin in Group Attributes or via the keyset on any group members keyset.
1) Forced Forward Destination Usage:
When using web admin this is set in Group Attributes (PGM 191).
(Forced Forward Dest Usage= ON/OFF)
When set from the group member’s keyset it is:
Trans + * + 7 + Group No.
This command will toggle Forced Forward ON/OFF. For this reason it is best to have a flex key programmed so you have an indication of the status.
The flex key LED will show the Forced Forward status:
ON = Forced Fwd ON and OFF = Forced Fwd OFF.
The correct status is shown on all members’ keysets that have a button programmed.
The flex button program is: Trans + Flex Button + Trans + * + 7 + Group No. + Hold/Save
(Don’t forget CO PGM must be enabled in PGM 111~113 for the station)
2) Setting The Forced Forward Destination:
This can be set to either: STA/NET or Hunt ~ VSF Announce ~ System Speed
When using web admin this is set in Group Attributes (PGM191)
(Forced Forward Destination = STA/NET or Hunt ~ VSF Announce ~ System Speed)
When set from the group member`s keyset it is:
Trans + * + 6 + Group No. + (option 1 > 4) + (STA/GRP/VSF/SPD) + Hold/Save
(Options: (Dial Digit) 1=STA ~ 2=GRP ~ 3=VSF (anno) ~ 4=SPD (system)
Flex Button Programming:
It is possible to program a “Set Forced Forward Destination” flex button on the member’s keyset as follows.
Trans + Flex Button + Trans + * + 6 + Group No. + Hold/Save
When pressed the button will show the current destination and can be changed by selecting the appropriate option (dial digits 1 > 4) + STA/GRP/VSF/SPD + Hold/Save.
Regards
Steve
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