Hello ya'll,
I'm very new to Crystal and need a little assistance. I have four reports designed and working as they should be, the question is how do I get part of the information from these reports into a master report?
Here are the details:
I have a report that shows the number of calls that went to a "helpdesk", then I have a report that shows the number of calls that went to a "virtual Queue". I need, on my master report to show the total number of calls for the helpdesk and the total number of calls for the virtual queue.
Diann
I'm very new to Crystal and need a little assistance. I have four reports designed and working as they should be, the question is how do I get part of the information from these reports into a master report?
Here are the details:
I have a report that shows the number of calls that went to a "helpdesk", then I have a report that shows the number of calls that went to a "virtual Queue". I need, on my master report to show the total number of calls for the helpdesk and the total number of calls for the virtual queue.
Diann