Getting busy tone over paging speakers after disconnect

[jcosgrove]

IP500v2, R9.1. At a remote site, I have a Grandstream ATA HT702 going to a Viking RAD-1A then to a Viking V2000 amp. When I dial the extension, I can page just fine. When I disconnect, I'm getting a busy signal over the paging speakers. I'm thinking it's a setting on the Grandstream, but can't nail it down. Anybody have any thoughts?

Also, I'm trying to make this SIP paging extension work as a group page with no luck. I've tried SIP_ALLOW_PAGE in the user Source Number, but no luck. Any suggestions appreciated.

Could a different device like a SNOM PA1 help with these 2 issues I'm having?

 

[amriddle01]

Why is there so much hardware? Typically you just need an impedance matching device or a SIP paging adaptor, not both. I would say the SNOM would be a better solution, they get high praise, but the issue you're having is the ATA doesn't support or isn't set for disconnect supervision

 

[Westi]

We always use the SNOM and no issues, ever.
You are right the Grandstream is your issue but I would not know which of the hundreds of settings are the ones you need.


Joe W.

FHandw, ACSS (SME)


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