Mattcctech
IS-IT--Management
Has anyone used the Genesys ACD product? We are currently using Aspect but are considering switching to genesys, does anyone have experience with both products?
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Genesys
- Thread starter Mattcctech
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Since Genesys T-Servers requires to be connected to a Aspect Contact Server, since the application bridge which previous version of T-Server used is not supported any more. Unless you look for features Genesys has and Aspect doesn't you'll have two products do the same.
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