G450 - show running-config blank

[mattKnight]

Interesting one...

I have a single G450 out of 15 or so where if I login as root using SSH and issue the command show running-config, I get a complete lack of response

G450-011(super)# show running-config
G450-011(super)#

I get the same response for show startup-config i.e. nothing! I can FTP copy the running-config (and startup-config) to a desktop.
Yet, the G450 is registered and operating correctly. Other commands such as show mgc list, show ip interface vlan 1 give correct output!

if I attach to the g450 by serial connection, both commands operate correctly! Very very odd

Mainboard FW Vintage : 36.16.0

I've had very odd things upgrading to this fw version (like G450s being network accessible but not registering with ACM. The only way to restore service is to NVRAM INIT and then follow the wizard to reconfigure - pasting the old config back in doesn't work!) This is why I'm reluctant to restart the chassis, its a long way remote and while I do have a serial cable access to it (a very long RS232 lead.....) I get the fear!

Anyone got any magic ideas?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[AvayaTier3]

Firmware and ReadMe files

CM software version?

 GW      TN Circuit Pack                       Latest     Last
MM/TN    Gateway / Media Module     Hardware   Firmware   Update Date
-----    -------------------------  ---------  --------   -----------
G450   - Gateway                               37.21.0  - 02/08/16      7.0.0
G450   - Gateway                               36.17.0  - 03/14/16      6.3.6
G450   - Gateway                               36.16.0  - 09/14/15      6.3.12
G450   - Gateway                               36.15.0  - 09/14/15      6.3.11
G450   - Gateway                               36.14.0  - 05/11/15      6.3.10
G450   - Gateway                               36.13.0  - 04/06/15      6.3.9
G450   - Gateway                               36.12.0  - 01/12/15      6.3.8
G450   - Gateway                               35.8.0   - 05/05/14      6.3.5
G450   - Gateway                               35.8.0   - 05/05/14      6.3.5
G450   - Gateway                               34.6.0   - 05/05/14      6.3.1
G450   - Gateway                               33.13.0  - 05/06/13      6.3

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[montyzummer]

Seeing as you can get the files ftp`d , can you see them if you run the "dir" command from remote SSH? im pretty sure you will be able to , make a small change to the running config and get the file back and see if the change is there. If it is I would not worry about it as you obviously have a working config that you can manually type in if the worst comes to it.


Other option would be to boot off a different fw from inactive boot bank and see if the issue persists , then as you state NVRAM is the last option after a reboot..


APSS (SME)
ACSS (SME)
ACIS (UC)

 

[mattKnight]

R016x.03.0.124.0
with
03.0.124.0-22619 (SP13)


Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.