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ftp site times out in iis 5 - help!!!!!

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antivirus

Technical User
Joined
Oct 14, 2001
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Location
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Hey guys, need some help here! I have setup a basic ftp site using IIS 5 in windows 2000 server. the site is accessible from the LAN without any problems, and has tested fine from several internet locations. However, some internet users have trouble getting into the site. Internet Explorer says the 'website has been found/waiting for reply', but then the site never opens. There is no 'access denied' messsage, just 'this page cannot be displayed'. When i view the current users in the properties of the ftp site while they are attempting to login, they are listed as current users. So, i know they can reach the site and have been given access. In addition, these users can connect to the ftp site using DOS commands and can access all files there. Why do they time out and never open the page? any ideas would be welcome!!!!! thanks in advance.
 
HI!

Since FTP uses more then 1 TCP port, it might be that Internet users can open the command connection to port 21 on your server, but fail to open additional connections for data transfer.

This is probably because of the way that your server is connected to the Internet. A firewall and/or NAT device in the way, or simple a filterring router might not be configured correctly or in some way block the additional FTP sessions.

Most web browsers use PASSIVE mode FTP which means that the client initiate the additional chanel.
Command line FTP uses standard FTP which means that the server initiates the data channel. This might explain your scenario.

You may try using a 3rd party FTP client. Try using PASSIVE or STANDARD mode and see what happens.


Anyway -
Have you patched and virus-scan your IIS server?
Have you protected it with passwords and other means?

Bye


Yizhar Hurwitz
 
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