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Friendly HTTP Error Messages: Not being very friendly.

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oharab

oharab

Programmer
May 21, 2002
2,152
GB
Ok, help me out here, before I do something I regret.

I've just released a new version of my electronic form. It's a large system with several pages written in ASP, running from an Access database. It's hosted on an internal Win 2000 server, running IIS5.

I'm getting users ringing up saying when they submit a form on one of the pages, they get the standard error screen saying page cannot be found or DNS error. I tell them to turn of friendly http error messages so I can see where the error is and the problem goes away. They can carry on as normal and it never comes back.

Any thoughts on why? More importantly any thoughts on how to fix it? My ear is aching and my throat is sore with all the phone calls!

Please help!

Ben


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Ben O'Hara "Where are all the stupid people from...
...And how'd they get so dumb?"
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thats really strange...never come across such thing...

what i feel is your application has implemented a custom http friendly error message page...so once you have asked your users to turn off friendly messages it stopped showing..but i think the problem of DNS not found still persists...

not sure though...

-DNG
 
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No custom error pages, but even if I had, if I turned them off I'd still get an error message, but I don't. The form carries on as normal!
It only happens with certain buttons, but it's consistent in it's wrongness.

I'm also getting cases where a link is selected:
( from the home page ( but instead of opening the new page, a totally blank screen is shown still with the home page in the address bar.
If you press f5 on the keyboard, the new page loads as normal.

At the top of each page I have the following:
Code: 
<!--METADATA NAME="Microsoft ActiveX Data Objects 2.5 Library" TYPE="TypeLib" UUID="{00000205-0000-0010-8000-00AA006D2EA4}"-->
<%@LANGUAGE = "VBScript" %><%Option Explicit%><% Response.CacheControl = "no-cache" %><% Response.AddHeader "Pragma", "no-cache" %><% Response.Expires = -1 %><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "[URL unfurl="true"]http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">[/URL]

Is this affecting it in anyway?

B

----------------------------------------------
Ben O'Hara "Where are all the stupid people from...
...And how'd they get so dumb?"
rockband.gif
NoFX-The Decline
----------------------------------------------
Want to get great answers to your Tek-Tips questions? Have a look at F
 
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Is there perhaps some bad page cached in a proxy server on your network?
 
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