Forwarding a users emails to another address 1

[jakenjod]

I am new at all of this and need to know how I can forward a users emails to another address (for instance so that he gets them at home and also in the office). We are running Exchange 5.5.
Thank you!

 

[Andreh]

Jakenjod,

Exchange 5.5 allows the automatic forwarding of e-mail mailbox (within the "Delivery Options" tab in the mailbox properties) to one other recipient or destination. It will allow what you want to do. To make this work you will need to do the following...

Make sure you are in an open mailbox container.

To configure the delivery options to forward to a particular address not related to the Exchange server "new custom recipient" will need to be created. This option can be accessed from the file menu.

Selecting this will open an option area giving you the ability of configuring most types of mail accounts. You want to select the "Internet Address" (SMTP).

Clicking this option will prompt for an e-mail address of the Custom Recipient you are now creating.
**This is where you enter the home e-mail address of the reciptient you wish to forward mail to.**

After entering the e-mail address, the contact details can now be filled in.

Select OK once finished and the Custom Recipient will now be created. This will be visible within the GAL (Global Address List) and will need to be cleaned up a bit later, but we will get to that.

You now need to open the properties of the user that you wish to forward their mail to. Within this, select the "Delivery Options" tab.

At the bottom of this option's area, is a section called "Alternate Recipients". This is where you are able to select the "custom recipient" you have just created.

What you want to do here is select the "modify" button to open up access to the GAL. Your custom recipient should be visible within this list. Find it and select it.

This Custom recipient should now be in the previously greyed out field.

The important option to select here is to "tick" the box "deliver messages to both recipient and alternate recipient" to complete this process. Mail will now be delivered to each address.

To finish up, you should hide the custom recipient you have created that everyone will be able to see. This can be done by opening up the properties of the custom recipient you created and selecting the advanced tab.

Within the advanced tab, there is a field called "Custom Recipient options" to the left. Within this is a tick box "Hide from Address book". Make sure this is ticked. It should now be hidden from the GAL.

If you ever want to see this hidden recipient, select the "View" menu and "Hidden Recipients".

To see the normal list again, reverse this by making sure this option within the view menu is "Unticked".

Remember that Exchange 5.5 has Outlook Web Access that allows the access of e-mail via a web page. This might be an alternative.

Hope this helps.

 

[Grenage]

Also, if the user wants his mail at work when he's there and his mail at home when he's not there is thankfully an easy solution.

Under Tools/Out of office assistant (in Outlook), you can create a rule which forwards any mail to an external address. So when he leaves the office at night he can turn on OoO, and when he comes back in the morning he can turn it off again.