forward just one DN

[richi23]

I have a TN setup as follows:

Key 00 MCR 5000
Key 01 MCR 5000
Key 02 MCR 5021

Key 05 CFW 16 7000
I wonna setup key 05, so when i push it, it forwards just 5000 incoming calls to 5001, and keeps forwarding 5021 when no answer to voicemail.

Any suggestion??

 

[johnpoole]

all you need to do is marp key 0 on that tn and marp 5021 on another set. i have had to use a vacant analog dn in the switch so one dn would not forward to mail

john poole
bellsouth business
columbia,sc

 

[richi23]

do you meen that i have to marp 5021 on another TN??

 

[johnpoole]

yes, because the forward on a set only controls the dn's marped on that set..

john poole
bellsouth business
columbia,sc

 

[richi23]

My other problem is that i have to find a way to associate DN 5021 only to that TN, so it will be the only one to receive 5021 calls.

It's a reception phone, and i have to setup on it's TN, DNs 5000 and 5021, and also to be able to do a CFW only for 5000 to 5100 when needed.

Thank you for your help,

 

[acewarlock]

DN 5021 doesn't have to be on a working phone, it just needs to be MARP on a Phantom so when you CFW the the phone DN 5000 to DN 5001 it doesn't forward 5021 also.

 

[GHTROUT]

Call forward applies only to KEY 00 DNs and those DNs than appear "only" on the phone you are CFW'ing. MAPR does not apply to Call Forward


~
Gene of

http://www.GHTROUT.com

~

 

[johnpoole]

if marp doesn't apply to call forward then it's turned off on your switch.. one recp at my site has 40 plus scr/scn/mcr keys on her phone. when she takes a break she forwards to a 2008, only the 3 mcr's that are the dept main number follows the hard forward.. the other numbers are controlled by the actual doctors that can not forward, and let the number rco to mail, but a lot of them cfxa to cell's or an outside answering service.. 9 to 5 she has a menu service if she doesn't answer within 6 rings, after hours that menu service sends just the single main dn to a dept that is 7 by 24..

john poole
bellsouth business
columbia,sc

 

[acewarlock]

GHTROUT I have to agree with johnpoole, I have 3 phones with 3 different DN 0 but all a MARP on 1 phone and when I CFW it to my cell phone. all 3 DN's cfw to my cell.

 

[GHTROUT]

I still say MARP does not affect CFW - it affects FDN and HUNT.

I just built this test - KEY 1 on each phone is SCR 5025 (414-298-5025) DN 5025 appears nowhere besides these two TNs, and it is MARPed to the first TN, which also has CFW activated to 7775 (mermail, but I did not make a mailbox)

Below the second TN is a LD80 KEY trace to make sure it was CFW'did

Call 414-298-5025 and it will RNA.
Call 414-298-5020 and it will ring in MerMail.


What is different?



REQ issp

VERSION 3011
RELEASE 25
ISSUE 40 B + MDCS02 NA00



DES CFWHMM
TN 004 0 06 06
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST 0
SCPW 12345
CLS CTD FBD WTA LPR MTD FND HTD ADD HFD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
HUNT
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCR 5020 0 MARP
CPND
NAME test
XPLN 5
DISPLAY_FMT FIRST,LAST
01 SCR 5025 0 MARP
CPND
NAME test
XPLN 5
DISPLAY_FMT FIRST,LAST
02 CFW 4 7775
~~~03-15 are all nul
DATE 26 NOV 2005

DES TEST
TN 004 0 06 10
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST 0
SCPW 12345
CLS CTD FBD WTA LPR MTD FND HTD ADD HFD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
HUNT
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCR 5001 0 MARP
CPND
NAME test
XPLN 5
DISPLAY_FMT FIRST,LAST
01 SCR 5025 0
CPND
NAME test
XPLN 5
DISPLAY_FMT FIRST,LAST
~~~02-15 are all nul
DATE 26 NOV 2005


NACT end
>ld 80
TRA000
.trac 4 0 6 6 2

TN 004 0 06 06
KEY 2 CFW ACTIVATED





.


~
Gene of

http://www.GHTROUT.com

~

 

[johnpoole]

have you checked to see if marp is on in that switch? i forward my personal did to my cell when i am not in the shop. if the other 9 scn's on that phone rang my cell i would not be able to do that.. 4 of those line are a help desk which get 30 to 50 calls per hour for every system on site.. i'm pretty sure that i don't get a lot of calls because of stuck print job.. each of the techs forward to there cisco wireless at times, that doesn't stop my calls from ringing in the shop or block my forward.. 6 3904's each with three copies of the dept mcr plus each of us have the other 5 did's below the shift key, if hill forwards his set, that would forward the complete switch to his cisco? maybe i'll marp all those numbers on his set just to hear him screem.. each of us at least try to remember to forward to mail before we go to meetings so the others will not have to listen to dozens of rings per hour.. in my rls 3, hard forward follows the marp rule.. and had since rls 8 when i went to texas the 1st time..

question.. we both have one line on our phone scr 1000, you forward to mail and leave, i forward to the house and leave, in your case where does the call go?

john poole
bellsouth business
columbia,sc

 

[GHTROUT]

For the test at the end of your message, if we both activate CFW and both appearances of the SCR 1000 are on our KEY 00s, then to determine who wins without actually testing it, you must print a LD22 DNB on 1000 - the TN at the bottom of the list wins... I cant remember, but I think that also equals "the last TN that was changed"

MARP is on

When MARP was first released, remember seeing "MARP Not Activated" ? Some people still don't trust it


question... what does the H mean after some TNs when you run a DNB




~
Gene of

http://www.GHTROUT.com

~

 

[GHTROUT]

I have proven my answer wrong

In your scenario, DN 1000 will call forward to the CFW number on the MARP phone. In what little defense I have, my answer may be right for "pre-marp" systems.

Here are my other findings, much of it a verification of the NTPs

If a DN is not a KEY ZERO anywhere, it will not CFW, regardless of MARP

If Phone X has KEY 0 1234 and Phone Y has KEY 5 1234 MARP, when Phone Y CFW's it will redirect 1234 even thought it is KEY 00 on another phone that is not CFW'd

So, in light of this, my answer to the "origonal" post is to add another MCR appearance of 5021 on any key but KEY 00 - or anwhere on the phone it alreadyexists on...then since it is multiple appearing and is not a KEY 00 anywhere, it cannot be CFW'd....but it will FDN to voice mail if desired.



~
Gene of

http://www.GHTROUT.com

~

 

[GHTROUT]

Correction - the following statement "If a [multiple appearing] DN is not a KEY ZERO anywhere, it will not CFW, regardless of MARP:

~
Gene of

http://www.GHTROUT.com

~

 

[johnpoole]

then the original post is false? his problem is just the oppisite, both dn's are following the cfw key? but that doesn't surprise me, dozens of systems i have worked on have a primary did on key 0 and a roll over on key 1, non did. the forward key sends both to mail. on one site we set rco 0 to 6 rings, but the users were encouraged to cfw the set so the office would not here 100's of sets ring 6 times before going ot mail.. the secondary dn did follow the hard forward.. i'll retest that monday, i normally do before i post

john poole
bellsouth business
columbia,sc

 

[GHTROUT]

I am sure you are right. The first post was a little confused, and I pretty much has my heart set on that CFW/MARP issue and overlooked some of the follow-ups

In any event, thanks for 'finally' convincing me to rethink the MARP issue. I never realized that this was the case:

//If Phone X has KEY 0 1234 and Phone Y has KEY 5 1234 MARP, when Phone Y CFW's it will redirect 1234 even thought it is KEY 00 on another phone that is not CFW'd//

I can see a number of applications, although some would look odd to an observer, where you might even use a second CFW key on a set that owned MARP for the PDN on the first set.

It sounds like you might be stationed at a hospital. I spent 4 years at a children's hospital and can relate to the extra tricks you have to use to keep the surgeons focused on the knife rather than the phone.

Within a few days I should have the CFW part added to a simple MARP explanation I have posted at my web site. I think you will like it...more importantly, I'll need you make sure it's right!

I have a download or two I do not reveal - email me and I'll point you to them. I have not figured out if there is a member to member message feature in Tek-Tips or I'd just use that...

~
Gene of

http://www.GHTROUT.com

~

 

[johnpoole]

got to work this monday morning and as usual i am a lot smarter with my switch in front of me. added a vacant number to my 3904,

REQ: chg
TYPE: 3904
TN   56 0 14 14
ECHG yep
ITEM      KEY 7 scr 8087
       MARP
       CPND
       VMB
     KEY
ITEM
HNT FNA
HNT FNA

8087 came from the ludn table, forwarded the set to mail, called 8087, mail said i have been forwarded to call pilot, but 8087 is not a member...etc.. i read the merls yesterday and it does say the number must be a pldn on a set... matters not, that number goes to mail as long as it is marped on my set. marp it on an analog and that set controls forward... i've used rcfw to send a single number to mail when the user had other numbers that needed unique treatments but one number that they want for a follow me type forward...


john poole
bellsouth business
columbia,sc

 

[mluckie1]

Try and program CLS FNA HTA Then LHK 1 Hunt and fdn to voicemail. Or hunt to "000" says local hunt. Then try and the hard call forward. If it doesn't work at least then it will go to voicemail on no answer. Do this to the TN where it is MARP'ed, 4 0 6 6.

 

[johnpoole]

the set i made the change on this morning is hunt to the same number as my hard forward. but with the hard forward 8087 goes to mail before the fdn, never rings with hard forward in place. built a 500 with the same dn, marped it there. forward stops

john poole
bellsouth business
columbia,sc