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Forward if an extension is UNACH 1

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luvarne

luvarne

Programmer
Joined
Jun 24, 2013
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86
Location
SA
How can we automatically forward an extension that goes UNACH (inaccessible) due to faulty line or unexpected disconnection.
 
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Configure the required number in SDAT, STNOOS.
 
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Can you please provide more details? Thanks! :-)
 
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Are you using Comwin or the Assistant?
 
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You can also add the DND destination into Call Forwarding and that should work as well.

Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
 
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donb01's suggestion is what I have set up. It works out well.
 
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