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CS1000 7.5 sw: ASRT0001 SL-1 Assertion Failed is not documented in NTP
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Doc ID: SOLN205605
Version: 4.0
Status: Published
Published date: 06 Jul 2012
Updated: 02 Dec 2014
Author:
Mario Larsen
Details
TTY printed a message that is not documented. Need to know what this message refers to.
ASRT001 sl-1 assertion failed.
CS1000
Rls 7.5
Problem Clarification
TTY printed out messages "ASRT0001 SL-1 Assertion Failed" while PRI loops were coming up after upgrading Call Server to release 7.50Q.
Message description in 7.6 NTP NN43001-712_06_Ac_System_Messages_Alarms_Reference_CS1000_7.6.pdf
Cause
ASRT0001 SL-1 Assertion Failed messages were occurring because of excessive input messages being received on channel 24 of loops 11 and 78. Both of these channels are configured on this switch as D Channels, but both D Channels showed as being in RLS status.
pdt> rdgo 570
[0570] 07/11/2013 11:06:51 ASRT0001 SL-1 Assertion Failed
pdt> rds 4
[0570] 07/11/2013 11:06:51 ASRT0001 SL-1 Assertion Failed
edi = 02383000 esi = 02700001 ebp = 02cbc5b0 esp = 02cbc580
ebx = 02cbc588 edx = 00000053 ecx = 00000000 eax = 00000000
eflags = 00000216 pc = 01a19be4
Return Address Stack:
011bb2e8 (SL1ASSERT+18)
01d391df (OVERLOAD$CARD_OVERLOAD$SEND_ONE_MSG+2f)
01d38fb4 (OVERLOAD$CARD_OVERLOAD$SEND_DISABLE_MSG+23c)
01d3852d (OVERLOAD$CARD_OVERLOAD+455)
01d38047 (OVERLOAD+37)
01cf6fbb (WORKSHED$OVL_TIMING_256MS+c7)
01ce76bc (WORKSHED$T_128MSEC_MARK+ec)
01ce694a (WORKSHED$INPUT_TASK+1ea)
01cdf8f6 (WORKSHED+132)
132bafaa (NW_APPEND_DGTS$APP_0_TO_NDN+11272)
0222cdec (vxTaskEntry+c)
Stack (top = 0x2cbc580):
02cbc580: 00000001 02cbc64c 02383000 02700001 02cbc5b0 02cbc580 02cbc588 00000053
02cbc5a0: 00000000 00000000 00000216 01a19be4 02cbc5c0 011bb2e8 02700001 011bb2b8
02cbc5c0: 02cbc5d8 01d391df 00000000 02383000 02cbc64c 00000001 02cbc5f8 01d38fb4
02cbc5e0: 02cbc64c 02cbc668 00005324 02383000 02cbc64c 00000001 02cbc648
01d3852d called SEND_DISABLE_MSG
02cbc600: 02cbc64c
02cbc668
00005324 SAVE_TN (being passed on to send_disable_msg)-------------------------------
00000000 0000000f 00000000 00000000 00005324 <<Local SAVE_TN variable
02cbc620: 00000000 00000000 00000000 00000001 0000000a 00000000 00000000 02383000
02cbc640: 02cbc668 00000000 02cbc664 01d38047 02cbc668 00000000 02383000 02cbc6d4
02cbc660: 00000000 02cbc680 01cf6fbb 00000000 00000000 02383000 02cbc6d4 00000000
02cbc680: 02cbc69c 01ce76bc 02cbc6d4 00000000 02383000 02cbc6d4 00000000 02cbc6b8
02cbc6a0: 01ce694a 02cbc6d4 00000000 02383000 02cbc6d4 00000000 02cbc6d0 01cdf8f6
02cbc6c0: 02cbc6d4 00000000 00000000 00000000 02cbc6e0 132bafaa 00000000 00000000
02cbc6e0: 00000000 0222cdec 00000000 00000000 00000000 00000000 00000000 00000000
02cbc700: 00000000 00000000 00000000 00000000 00000000 00000064 0000002f 0519b638
conv 5324
=> 083 0 09 00 SCH2038
SCH2038
Channel to TN conversion failure.
Solution
ASRT0001
SL1 Assertion Failed. An assertion made in the core telephony software has failed. A condition that is expected by software to always be true is not.
Action: report the problem to the operating company, including the stack trace from the report log.
Disable and reseat PRI loop associated in the RAS data