Faxing from MM for outlook 2.5.1

[dynamos2000]

Hi, I've got the client installed and it works fine. However, I cannot fax from my email.

When I email fax=95551212@mymssname.mydomain.com, I get:

'fax=97923615@mymssname.mydomain.com' on 12/4/2007 1:48 PM
None of your e-mail accounts could send to this recipient.


Obviously, I'm editing the name but its correct based on what my MSS shows. Also, I'm changing the email tyte to mm before sending.

Any advice? thank you

 

[KenMeans]

What Version MM and can you receive faxes ?

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[dynamos2000]

Hey stranger! MM for outlook 2.5.1

we can receive faxes fine

 

[KenMeans]

Not sure what you mean by MM for outlook 2.5.1 ? What type of MM system rel 2 3.0 or 3.1 and i would assume you are using a MSS for the message store.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[dynamos2000]

MM 2.0 outlook client shows 2.5.1 and yes, MSS message store that you helped work on back in the day.

thanks Ken

 

[KenMeans]

So when you send the Doc as a fax you are attaching it or going to file and selecting send to. Also what type of file is it.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[KenMeans]

Also not to sound dumb but are you sure send fax is on in the COS

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[dynamos2000]

COS looks good and I've tried just sending a email alone and also with a TIF attachment

 

[KenMeans]

I will try it from one of my lab systems and see what i get.

Has this ever worked?

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[dynamos2000]

Hi Ken, sending a fax through Outlook has never been done here at my company, just recently found out about the ability and haven't gotten it to work yet. thank you!