Hey all; I have a customer with a 7.0 XC , MICS. I can connect to the system using the NRU 11, but when i try to backup the programming to my laptop, or the customers P.C., it tells me that "System ID -------, is in use, in a programming session, Try later" HuH?? I am the only one who programs this system. I can program the system using the NRU 11, just can't back it up?? Any help would be appreciated, Thanks.