njphones, I also get the same displays that you stated above when I pressed the 2 then the 1, then I press release.When I re-enter 9** I get Password, w/EXIT,CHNG,NEXT showing as softkey prompts. I select CHNG and enter a new password.
You may be right, it may be the programming is different for the UK, I don't know for sure. E-RAD? Same as FastRAD?
DueE