False Unread Mail Message on XP Startup Screen 2

[aussteve]

I have just installed XP Pro and am receiving an odd message on the beginning sign on screen. I have the displayed "To begin click user name" screen displayed and underneath my name is a message saying, "11 unread mail messages". When the cursor is applied a conversation bubble appears saying that my primary email account has these messages within, and unread. I then check the account and it is working normally and is empty. I have checked all other accounts and they are also empty. I use outlook express exclusively. (I have even opened outlook itself but it is empty also).
I cannot seem to clear this false message. I even checked on the isp server via webmail and it is empty...............
Any suggestions would be appreciated

 

[smah]

Disable the notification, then reenable it using the utility here

http://www.dougknox.com/xp/scripts_desc/xp_mailnotify.htm

If that doesn't do it, the registry key is:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail\[Your E-Mail Address]. Change the message count value.

 

[aussteve]

Thanks, will give it a run. I appreciate your time
Steve

 

[aussteve]

Have installed the utility and it switches the mail notification off however it still persists in the 11 mail messages uncleared statement when enabled again!!
Have tried the switch with full shutdown to update the registry but with no success. Any other ideas appreciated
Steve

 

[linney]

Any ideas from these?

304148 - Overview of the Mail Notification Display on the Windows XP Welcome Screen

http://support.microsoft.com/default.aspx?scid=kb;en-us;304148&FR=1&PA=1&SD=HSCH

How to Reinstall or Repair Outlook Express in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378

OLEXP: Mail Folders, Address Book, and E-mail Messages Are Missing After You Upgrade to Microsoft Windows XP(Q313055)

http://support.microsoft.com/support/kb/articles/q313/0/55.asp

 

[aussteve]

Thanks, seems to have lost the poltergeist now
Regards
Steve