Failure in Backing up individual mailboxes

[allthatjazz]

I get the following error in backing up individual mailboxes

*ServerName:MSEXCH:MB/Private Mailboxes/Username profile.c(144):IProfAdmin:eleteProfile()=0x8004010f:An unexpected error has occurred (MAPI 1.0).

The above message is causing my backup to fail. Any clues how to get rid of this problem

 

[cyberted]

Hi,

we had the following error:


[2380] Start time Thu Jan 30 16:32:26 2003
[2380] Computer Name: host User Name: Username
[2380] nsrxchsv_ese.exe Version: 3.1.0.74 Supporting Exchange 2000
[2380] System Version: 5.0 Build 2195 Service Pack 2
[2380] ESEBCLI2.DLL Version: 6.0.5762.3 Service Pack 2
[2380] Command line:
[2380] "C:\program Files\nsr\bin\nsrxchsv.exe" -a host -s server.legato.com -g GDailyMailbox -LL -m host.legato.com
-l full -q -W 78 -N MSEXCH:MB MSEXCH:MB
[2380] Host is clustered.
[2380] NetWorker Server Version: NetWorker 6.1.3.Build.428 Power Edition/40
[2380] Console Code Page: 1252; Master Flag: 1
[2380] Options:
[2380] Server: server.legato.com
[2380] Client: host.legato.com
[2380] Virtual Server: host2
[2380] Save set name: MSEXCH:MB
[2380] Pool: None
[2380] Group: GDailyMailbox
[2380] Level: full
[2380] Compress: False
[2380] Temporary directory has been set to default location C:\Program Files\nsr\tmp.
[2380] Temporary directory: C:\Program Files\nsr\tmp
[2380] Performing an Exchange save operation; save level is Full (Legato Backup Level: full).
[2380] Started PerfMon update thread (Id: 2024)
[2380] Performance monitor update thread running
[2380] mapi(224): MAPILogonEx() = 0x80004005: unknown error -2147467259 (0x80004005)
[2380] G:\rt_2002_1Q\nsr\db_apps\aime\svmain.c(1109): begin_mb_backup() = 0x80004005
[2380] G:\rt_2002_1Q\nsr\db_apps\aime\profile.c(138): IProfAdmin:eleteProfile() = 0x80004005: unknown error -2147467259 (0x80004005)
[2380] The XBSA transaction was not committed; the save operation did not complete.
[2380] Processed 0 items 0 KB in 0:00:01 0 bytes/second
[2380] Stopping performance monitor update thread.
[2380] Performance monitor update thread terminating
[2380] Completion time Thu Jan 30 16:32:33 2003


Seams to be a mapi error.

Applied SP3 for exchange.

bye cyberted

 

[allthatjazz]

The exchange setup has already been SP3ed

 

[wallace88]

what version of the Exchange module are you running? what patch level?

What version of Exchange?

Is it consistently happening for all mailboxes?

 

[Malachias]

We are using Networker 7.1 with Exchange Module 3.1.0.74 for Exchange 2000 and are getting exactly the same error meg as mentioned above.

Is there any solution for this problem?
Backups are not finishing regulary, but sometimes it seems to work.

Thx in advance.
Malachias

 

[Malachias]

FYI,

we solved the MAPI error on our site.
After receiving above mentioned error msg, we set the networker timeout for the ref. client up to 600.
After setting the timeout, the error no longer appears.

It seems, that during backup of mailboxes, networker looses the connect to the Exchange-Server due to timeout setting.
Afterwards, networker is not able to login to exchange and the mentioned error occurs.
Is that possible???

Malachias

 

[jcbejarano]

Thanks for your post. Was usefull to me!