External or Direct Calls redirection

[hectormz]

Let me try to explain what i want to do:

I want and extension to be part of a hunt group (the middle part in a 3 group extension), but just for internal calls; if there's a direct external call for this specific extension i want it to go to the Voice Mail.

The hunt group goes like this:

DN 859 goes to DN 852, and this one goes to 951.

The extension i want to apply this configuration to, is the 852.

Hope someone could help me

 

[cpm23]

You may be able to use Call Forward by Call Type. In the CLS for 852 put CFTA. Then at the HUNT prompt put the DN where you want it to go internally. At the EHT prompt put the DN that you want it to go to when a call comes in from the outside. There's also FDN and EFD (forward no answer internal and external). If you have the NTPs, look in the Feature Guide under Call Forward by Call Type.

 

[johnpoole]

right cfta, will let you separate internal and external forward and hunt types, if your getting did to that ext from the phone company, then go to ld 49 and add a idc table. ld 49 prt idc, if you don't have one, new idc cust 1 table 1, 852 on the next line enter the number you want those calls going to. then on the did route, idc yes the next TWO prompts enter 1.. if you get stuck on this, i'll post the code from work tomorrow, just let me know..

john poole
bellsouth business
columbia,sc